Privacy Policy | HAITIENForHaiti

H.A.I.T.I.E.N. Privacy Policy

This Privacy Policy describes how personal information is collected and used by H.A.I.T.I.E.N. Ltd. ("H.A.I.T.I.E.N. ", "we", "us", or "our") in connection with the Services. "Services" means our television programming, websites, applications, stores, streaming platforms and other platforms, installment payment programs and other payment programs, events, surveys, and our other business activities. Please see the section titled "Other Privacy Information" below for information that applies to users of our Services in certain states.

H.A.I.T.I.E.N. is part of a group of businesses that includes our Affiliates. When you use our Services, we may access and use account information and other personal information that our Affiliates have collected about you for the purpose of providing Information and Services to you. We may also share with our Affiliates and Subsidiaries account information and other personal information that we have collected about you.

By using our Website and/or Services, you acknowledge and accept our practices as described in this Privacy Policy, and you agree to our Conditions of Use ("Terms"), which you can access here. If a Service sets forth additional privacy notices or terms, then those additional privacy notices or terms will apply to that Service.

This Privacy Policy does not apply to personal information that is de-identified, aggregated or anonymized, as such information is not personal information. This Privacy Policy also does not apply to information that is collected through the websites of our affiliates based outside the United States or through any other services offered by our affiliates outside the United States. This Privacy Policy does not apply to our interactions with people in their capacity as employees, employment applicants, contractors, vendors, or third-party service providers.

Kinds of personal information we use. We collect and use personal information, including personal information in the following categories:

Account information, such as credentials to access your accounts with us including usernames; password; security questions and answers
Communication information, such as the content of messages sent through chat functions, emails, texts, or information that you send to us; recorded calls; technical information related to communications such as time, date or length of the communication
Contact and profile information, such as your name; email address; street address; zip code; telephone number; texting number; gender or sex; date of birth
Event information, such as information you provide if you participate in contests or sweepstakes; customer group or focus group information; in-person or remote attendance or participation in broadcasts or other events
External information obtained from other sources, such as demographic information; updated shipping information; marketing information; information related to tracking technologies
Financial information, such as payment card information; gift card information; installment payment information; information related to private label credit card programs associated with our business; information to assess availability of payment options
Forum or feedback information, such as comments you make in any forum that we make available; product reviews; answers you provide in surveys
Government identifier information, such as social security number (e.g., if you apply for a private label credit card); or driver’s license or identification card information
Information about others, such as name and shipping details of people to whom you send gifts or other purchases; people who you refer to our Services through referral features included in our Services
Location information, such as your location when you use our Services or make a purchase
Order and purchase information, such as items you add or remove to a shopping cart; items you purchase; items you return; items you activate (e.g., computer) after purchase; wish list information
Preferences information, such as preferred sizes or colors of clothing
Technical and online information, such as the platform provider where you connect to our Services; identifiers of devices you use to connect to our Services; internet protocol addresses; social media or other online identifiers
User interaction information, such as pages you were visiting when you came to our websites and pages you went to when you left our website; pages browsed; items you look at, hover over or click; information you type or enter into the Services; interactions with advertisements; information from other platforms where we interact including social media platforms operated by other companies; information collected through cookies, pixels, beacons, and other tracking technology
Video and audio information, such as video or images that you send to us or upload into the Services; recordings we make if you participate in events or visit our places of business where we are recording
Other information that you provide in your use of our Services; information that we collect in the operation of our business, including by closed circuit television
Information created or inferred based on the categories above, such as information from the use of our Services that we use to detect fraudulent behavior

The examples in the categories above are not exclusive, and other kinds of personal information are included in these categories.

How we collect personal information. We collect personal information from multiple sources including the following sources:

Personal information we collect from you. We collect some personal information that you provide directly to us, such as contact information; payment information; order information; communication information; feedback information; preferences information; pictures and videos that you send to us; and other information you provide to us. In addition, a customer may share personal information about other people with us, including recipients of purchases.
Personal information we collect through tracking technology. We collect some personal information through first-party or external-party technology when you use our Services, such as browsing and use information; information about devices that you use to access our Services; information collected through cookies, pixels, and similar tracking technology.
Personal information we collect from other people. We collect some personal information from other people, such as shipping information when a customer sends a gift to another person; and contact information when a customer refers another person to our Services.
Personal information we collect from our Affiliates. We are part of a group of businesses that includes our Affiliates. When you use our Services, we may access and use account information and other personal information that our Affiliates have collected for the purposes of providing Services to you.
Personal information we collect from other companies. We collect personal information from service providers and external parties, such as shipping instructions information; credit information; information from advertisers; information from social media platforms; information that is generated through your use of our Services; information to supplement personal information we already have.
Personal information we create. We create some personal information in the operation of our business or when you use our Services, such as analytics information and inferences information.

Who we share personal information with. We share the categories of personal information described above with others, including in the following categories:

Service providers and external parties performing functions in support of our Services, such as
Breach and fraud detection, prevention, and response
Broadcast and platform providers
Consulting and business services
Marketing and advertising
Order fulfillment
Payment processing and collections
Research and analytics
Security
Shipping
Social media platforms
Technology service
Temporary staffing
Website and application development
Our Affiliates, such as companies that directly or indirectly own us, are owned by us, or are under common control with us
Other people, such as when you direct us to send a gift to another person or when you refer someone to our Services
Mandatory recipients or recipients who need access to personal information for safety, security and legal purposes, such as law enforcement agencies or recipients engaged in legal processes
Companies with which we engage in business transactions, such as joint ventures, co-branded activities, companies that may purchase or rent all or any portion of our business or assets (including purchases or rentals of personal information assets), or companies with which we merge or engage in other similar kinds of transactions

How we use personal information. We use personal information to provide the Services and to operate our business, including the following:

Performing services, such as:
Account provision and maintenance, including creating and managing your account with us; providing customer service; verifying customer information; and providing other services in the course of our business operations
Product sales and fulfillment, including selling products; processing and shipping orders to you or to recipients you designate; managing returns; processing refunds; managing warranties
Customer service and communications, including responding to requests, comments, or questions through email, text message, telephone calls, postal mail, chat functions; maintaining user forms and product review capabilities; reviewing recorded calls or content of other communications for quality or customer service purposes
Marketing and advertising, such as contextual marketing and advertising; personalizing user experience and marketing, including targeted product display; targeted marketing and advertising through the Services; marketing through emails, text messages, and other communications methods; re-targeted marketing and advertising across other websites, devices, and platforms; auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with relevant standards; engaging in analytics to personalize user experience; managing and communicating through our presence on social media platforms and other platforms
Payment-related activities, including processing payments; checking creditworthiness; evaluating payment options; providing financing; managing installment payment programs; participating in private label credit card programs; collecting unpaid debt
Providing technology to enable use and operation of Services; providing storage
Maintaining and improving Services and user experience, including:
Creating and updating applications, websites, and other features or functionality that we use
Debugging to identify and repair errors that may affect how the Services function
Engaging in analytics related to improving Services or user experience
Product safety or quality activities
Fraud prevention, information security, and other security, including:
Measures to verify identity when an account is used for ordering or when the account is otherwise accessed
Helping to ensure security and integrity, including by detecting and responding to fraud or security incidents
Limiting payment fraud
Protecting against other malicious, deceptive, or illegal activity
Internal research, including:
Developing and demonstrating technology
Conducting research, analytics, surveys, and focus groups to improve customer experiences, develop services and products, and provide better marketing and advertising
Other business purposes, including:
Performing, complying with, and enforcing legal obligations, including prosecuting people responsible for fraudulent, malicious, deceptive or illegal activities; defending claims; notifying of product recalls or other issues related to products; enforcing and notifying of our Terms, privacy policy, forum guidelines, other terms or conditions, and other policies and changes to such Terms, privacy policy, other policies, and other terms or conditions; and for records retention purposes
Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, made, or controlled by us, and to improve, upgrade, or enhance a service or device that is owned, made, or controlled by us
Selling or renting personal information, such as the sale or rental of customer lists, including without limitation sales of personal information in connection with a sale of all or part of H.A.I.T.I.E.N. ’s assets to an Affiliate or to an external party
Any other purposes consistent with our applicable privacy policies

FlexPay. If you make a purchase using our FlexPay program, we may disclose your personal information as described in this Privacy Policy, including to a credit verification or risk assessment service provider which may use that information to provide credit verification or risk assessment services to us as well as use that information for other separate purposes of the service provider. Please review additional information about FlexPay on our website if you have questions about credit verification or risk assessment. If a customer fails to pay for purchases under our FlexPay program, we may sell the customer's account and information related to the account (including personal information) to an external party collection agency.

H.A.I.T.I.E.N. Card. The H.A.I.T.I.E.N. Card is an H.A.I.T.I.E.N. -branded credit card issued by XXXXXX Bank. In connection with the operation of the H.A.I.T.I.E.N. Card program, we share with XXXXXX Bank personal information about customers, including account information, financial information, and order and purchase information. Please review additional information about the operation of H.A.I.T.I.E.N. Card on our website.

How we use tracking technology. We and other external parties may: use various tracking technologies that collect information when you interact with us or use the Services; collect information about your activities over time and across other websites and online or electronic services; and combine automatically-collected and user interaction information with other information collected about you, including information collected from external parties. The types of tracking technologies we use change over time. Some examples of the kinds of tracking technologies we currently use are cookies, web beacons and pixels. The type of usage information collected through tracking technology may include the device you are using, your internet protocol address, device identifier, other unique identifier, providers you use to access the Services location, all of the areas within the Services that you visit, what content you are interested in or interact with, the time of the visit, or other information described above in the categories of personal information. The categories of tracking technologies we may use include:

Functional, necessary, and performance technology for purposes such as providing functionality for the Services to operate; helping us deliver our Services and products you may purchase; routing traffic between servers; retaining user preferences; enabling you to log in and stay logged in; keeping your online shopping cart up-to-date; and helping us understanding how the Services are performing.
Analytics and research technology for purposes such as enabling us to understand, improve, and research features and content on the Services, including how users use the Services and the content and products that users view most frequently.
Location technology (including location based on your internet protocol address) for purposes such as verifying your location; preventing fraud; delivering or restricting content based on your location; and providing Services personalized to you with location-relevant content.
Security technology for purposes such as detecting activity that might violate our rules and terms; preventing fraud, unauthorized access or activity, or other misuse of our Services; and protecting our business.
Communication technology for purposes such as determining whether emails have been opened.
Marketing and online behavioral advertising technology for purposes such as providing advertisements on the Services or on external party online services. Certain external parties engaged in marketing and advertising for us may participate in the Digital Advertising Alliance ("DAA") You can learn more about the DAA AdChoices Program opt-out program for website browsers at http://www.youradchoices.com/ and mobile apps at http://www.aboutads.info/appchoices. In addition, certain advertising networks and exchanges may participate in the Network Advertising Initiative. To learn more about opting out of such targeted advertising or to use the NAI Network Advertising Initiative, see the "Your choices and managing your personal information" section below.

We will recognize "do not track" browser signals where required by law, but we do not otherwise respond to "do not track" signals that are incorporated into browsers.

Your choices and managing your personal information.

Managing your personal information. We provide all customers with the option to obtain a copy of personal information, delete personal information or correct personal information. To exercise these options, please submit a request through our webform link or call us at 1-123-456-7890 (7am-1am Eastern). For security purposes, we do not send sensitive information (like credit card numbers or other sensitive information) when fulfilling a request for a copy of personal information. And when we delete personal information, we may retain information to comply with our legal obligations or our records retention practices.
Managing marketing emails. You can opt out of marketing emails by clicking the unsubscribe link that is included at the end of each marketing email. You can also manage marketing emails by visiting the email preferences page here when you are logged into your account.
Managing SMS text messages. Text STOP to 69476 to be unsubscribed from H.A.I.T.I.E.N. Customer Service Alerts. Text STOP to 47688 to be unsubscribed from Today's Special messages and H.A.I.T.I.E.N. Alerts. If you text STOP to a Today's Special or H.A.I.T.I.E.N. Alert, you will be unsubscribed from both.
Tracking technologies. You can set your browser to refuse cookies from websites, though please note that if you do so, you may not be able to access or use portions of the Services or certain offerings on the Services may not function as intended or as well. If you use a mobile device, you can use mobile device settings to limit mobile tracking technologies and associated activities.
Targeted advertising. To learn more about opting out of targeted advertising using the Network Advertising Initiative tool, see …........ Please be aware that, even if you are able to opt out of certain kinds of interest-based ads, you will continue to receive non-targeted ads. We are not responsible for the effectiveness of, or compliance with, external-parties’ opt-out options or programs or the accuracy of their statements regarding their programs.

How we protect personal information. We maintain appropriate administrative, technical, and physical safeguards designed to help protect personal information collected or received through the Services. Although we use reasonable efforts to safeguard information, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through the Services.

Information relating to children. The Services are not intended for children under the age of 13 and we do not knowingly collect personal information online from individuals under age 13. If we become aware that we have obtained personal information from a child under age 13, we will delete such information in accordance with applicable law.

Information relating to former customers. If you cease using the Services, we will continue to use and disclose your personal information as set forth in this Privacy Policy. You will continue to have choices in managing your personal information and may make these choices using the methods described above.

Services provided by others. This Privacy Policy does not apply to the personal information practices or other practices of companies that we do not own or control or to people that we do not employ or manage. Our Services may provide a link or otherwise provide access to external websites or services. We provide these links merely for your convenience. We have no control over, do not review, and are not responsible for external websites or services. For example, we may allow you to communicate content to your social media account through a "share" feature. We also may use social media services such as matched ads to deliver ads to you on those social media platforms. If you share data using a social network, that sharing will be governed by the social network’s privacy policy and preferences or settings. Depending on your social network settings, the Services may use information made public by your social network provider (such as profile pictures and similar information).

Changes to this Privacy Policy. Any changes to this Privacy Policy will be effective as of the effective date above, unless otherwise expressly indicated. We will provide notice of changes to this Privacy Policy when we are required to do so under applicable law.

How to contact us. If you have questions or concerns with respect to how we use personal information, you may call 1-800-294-3900 (7am-1am Eastern). You may also ask questions about this Privacy Policy by contacting ___________________.

OTHER PRIVACY INFORMATION.

If you are located in a state below, you can access information about our uses of personal information and your rights under the laws of your state:

California Privacy Disclosure
Colorado Privacy Disclosure
Connecticut Privacy Disclosure
Nevada Privacy Disclosure
Virginia Privacy Disclosure

CALIFORNIA PRIVACY DISCLOSURE

This section is referred to as the "California Privacy Disclosure" and is provided in connection with the California Consumer Privacy Act (or "CCPA"). Some terms in this California Privacy Disclosure are defined in CCPA.

This California Privacy Disclosure describes our practices within the last 12 months regarding personal information about people who are consumers under CCPA. This California Privacy Disclosure does not apply to human resources information or business-to-business information. If you would like information about human resources data or business-to-business communications data, please reach out to your contact at our company.

This California Privacy Disclosure does not apply to information that is excluded from the definition of "personal information" under CCPA or to information or activity that is subject to exemptions under CCPA.

We may update our Privacy Policy or this California Privacy Disclosure from time to time or provide additional notices where required or appropriate.

This California Privacy Disclosure supplements our other privacy notices and policies and shall govern in the event of a conflict between this California Privacy Disclosure or other privacy notices and policies.

COLLECTED PERSONAL INFORMATION

Categories of Personal Information. We collect personal information about users of our services who are California consumers including personal information in the following categories:

Identifiers, such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers
Personal information records (as described in Cal. Civ. Code § 1798.80(e)), such as name, signature, social security number, physical characteristics or description, address, telephone number, driver’s license or state identification card number, employment, employment history, bank account number, credit card number, debit card number, or other financial information, medical information
Characteristics of protected classifications under California or federal law
Commercial information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
Internet or other electronic network activity information
Geolocation data
Audio, electronic, visual, thermal, olfactory, or similar information
Sensitive personal information in the following categories:
Social security, driver’s license or state identification card
account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account
racial or ethnic origin
personal information collected and analyzed concerning a consumer’s health
Inferences drawn from any of the categories of information identified above

When we de-identify data for purposes of CCPA, we will maintain and use such de-identified data only in de-identified form and will not attempt to reidentify the information unless permitted by applicable law.

Retention. We retain personal information and sensitive personal information in the categories above pursuant to our retention schedule, which is based on the purposes for which we collect and process the information, legal and regulatory requirements, and our legitimate business purposes.

SOURCES OF PERSONAL INFORMATION. We collect personal information from different sources, including:

Personal information we collect from you. We collect personal information that you provide directly to us. Personal information we collect in this way includes your identifiers, personal information records, characteristics of protected classifications, commercial information, audio, electronic, visual, thermal, olfactory or similar information, professional or employment-related information, non-public education information, and the categories of sensitive personal information described above with the exception of racial or ethnic origin.

Personal information we collect from other people. We collect some personal information about you from other people such as when a customer uses features in our services to refer friends and family to us by or when a customer purchases an item for another recipient. Typically, personal information we collect in this way may include your identifiers, personal information records, and commercial information.

Personal information we collect through tracking technology or automatically. We collect some personal information through first-party or external-party technology when you use our services, such as browsing and use information; information about devices that you use to access our services; and information collected through cookies, pixels, and similar technology. The categories of personal information collected include identifiers, commercial information, internet or other electronic network activity information, geolocation data, and audio, electronic, visual, thermal, olfactory or similar information.

Personal information we create. We create some personal information when you use our services or in the operation of our business. This includes information that may be categorized as identifiers, commercial information, internet or other electronic network activity information, and inferences.

Personal information we collect from our Affiliates. We are part of a group of businesses that includes our Affiliates. When you use our Services, we may access and use account information and other personal information that our Affiliates have collected for the purposes of providing Services to you.

Personal information we collect from other companies. We collect personal information from other companies, including advertising networks, internet service providers, data analytics providers, government entities, operating systems and platforms, social networks, and data brokers. The categories of personal information we collect from these types of sources includes racial or ethnic origin.

Purposes for collecting, selling, or sharing personal information. We collect, use, sell or share personal information for the following business or commercial purposes:

Performing services, such as:
Account provision and maintenance, including creating and managing your account with us; providing customer service; verifying customer information; and providing other services in the course of our business operations
Product sales and fulfillment, including selling products; processing and shipping orders to you or to recipients you designate; managing returns; processing refunds; managing warranties
Customer service and communications, including responding to requests, comments, or questions through email, text message, telephone calls, postal mail, chat functions; maintaining user forms and product review capabilities; reviewing recorded calls or content of other communications for quality or customer service purposes; responding to requests for information and taking action that may be requested under CCPA
Marketing and advertising, such as contextual marketing and advertising; personalizing user experience and marketing, including targeted product display; targeted marketing and advertising through the services; marketing through emails, text messages, and other communications methods; re-targeted marketing and advertising across other websites, devices, and platforms; auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards; engaging in analytics to personalize user experience; managing and communicating through our presence on social media platforms and other platforms
Payment-related activities, including processing payments, checking creditworthiness, evaluating payment options, providing financing, managing installment payment programs, participating in private label credit card programs
Providing technology to enable use and operation of services; providing storage
Maintaining and improving services and user experience, including:
Creating and updating applications, websites, and other features or functionality that we use
Debugging to identify and repair errors that may affect how the services function
Engaging in analytics related to improving services or user experience
Product safety or quality activities
Fraud prevention and information security, including:
Measures to verify identity when an account is used for ordering or when the account is otherwise accessed
Helping to ensure security and integrity, including by detecting and responding to fraud or security incidents
Limiting payment fraud
Protecting against other malicious, deceptive, or illegal activity
Short-term, transient use permitted under CCPA
Internal research, including:
Developing and demonstrating technology
Conducting research, analytics, surveys, and focus groups to improve customer experiences, develop services and products, provide better marketing and advertising
Other business purposes for which we provide notice, including:
Legal obligations, including prosecuting people responsible for fraudulent, malicious, deceptive or illegal activities; defending claims; notifying of product recalls or other issues related to products; enforcing and notifying of our terms or conditions of use, privacy policy, forum guidelines, and other policies and changes to such terms or conditions of use, privacy policy and other policies; and for records retention purposes
Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, made, or controlled by us, and to improve, upgrade, or enhance a service or device that is owned, made, or controlled by us
Any other purposes consistent with our applicable privacy policies

We collect, sell or share sensitive personal information for the following purposes:

To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services
Helping to ensure security and integrity, including;
Enabling networks or information systems to detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information
Detecting security incidents, resisting malicious, deceptive, fraudulent, or illegal actions and helping to prosecute those responsible for those actions
Ensuring physical safety of natural persons
Short-term, transient use permitted under CCPA
Performing services for our business operations, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services for our business operations
Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, made, made for, or controlled by us, and to improve, upgrade, or enhance a service or device that is owned, made, made for, or controlled by us

We do not use or disclose sensitive personal information for purposes to which the right to limit use and disclosure applies under the CCPA.

SALES OR SHARING OF PERSONAL INFORMATION. We sell or share personal information that is within the categories in the table below. Beside each category of personal information are the categories of third parties to which such personal information is sold or shared. Items of sensitive personal information are noted with an asterisk.

CATEGORIES OF PERSONAL INFORMATION SOLD OR SHARED

CATEGORIES OF THIRD PARTIES

Identifiers